FAQ
Answers before you begin.
Common questions about documents, process, timing, cost, technology, certification, and confidentiality.
What is an Indonesian sworn translation?
It is a translation issued and signed by a translator appointed under the applicable Indonesian framework. Whether it is required depends on the document’s destination and the receiving authority.
Do you need the original document?
A legible PDF or photograph is normally sufficient for an initial assessment. We will explain if an original or certified copy is required for a later administrative step.
How long will translation take?
Timing depends on volume, legibility, formatting, complexity, language direction, and deadline. A delivery estimate is confirmed after the material is reviewed.
Is apostille always required?
No. The correct route depends on the issuing country, destination country, document type, and receiving authority. Non-Apostille countries may follow a different legalisation route.
Should translation or apostille come first?
There is no universal order. We assess the destination, recipient, and document type before recommending a sequence.
Is the final translation reviewed by a human?
Yes. Technology may assist extraction or consistency checks, but legal context, terminology, correction, quality assurance, and any sworn certification remain human responsibilities.
Can the issued translation be verified?
Eligible documents may include a verification code and QR link that allow relevant issuance details to be checked.
How are confidential documents handled?
Client material is treated as confidential and used only for the requested assessment and service. An NDA can be arranged where appropriate.
Can you work outside Jakarta?
Yes. Assessment and translation can usually be coordinated remotely. Delivery and on-site interpreting are arranged according to location and scope.
Is an online estimate a final price?
No. A final quotation is issued after the full file, intended use, output, and deadline have been reviewed.
Next step
Not sure which service your matter requires?
Send the document or describe the assignment. We will clarify the scope before you decide.
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